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Factors affecting patients' selection of dentists in Riyadh, Saudi Arabia خالد مسفر الزهراني

Purpose:    This study was conducted to determine factors affecting patients' decision on selecting a dentist in selected sample of patients in Saudi Arabia. Materials and Methods: A self-administrated questionnaires were distributed to a sample of store-shoppers in four different locations in Riyadh, Saudi Arabia. Demographic factors such as participants’ age, gender, education, and income and factors that may affect patients’ decision of selecting healthcare provider were collected. Data entry and statistical analysis were performed using SPSS version 16.  Results:  Of 500 questionnaires distributed, 360 were returned and used for assessment and analysis (response rate=72%). About two thirds of respondents indicated that their preference is to go to private practice. More than two thirds of respondents reported that they do not have dental insurance. The factors that were considered by at least 50% of respondents to be important in the process of selecting a dentist were dentist’s experience (89.8%), dentist’s qualification (77.5%),  availability of appointments (76.3%), friends’ opinion about the dentist or the practice (66.0%), cost of the service (64.1%), waiting time before getting into the clinic (61.8%), availability of all specialties in the clinic (61.4%), availability of the dentist in case of emergency late at night (58.6%), dentist speaking Arabic (58.0%), dentist with extended working hours at night (53.4%), dentist appearance (52.0%), proximity of the clinic to subject’s home (51.1%). Conclusions: Findings of this study suggest that sampled subjects in Riyadh, Saudi Arabia considered dentist’s experience and qualifications to be the most important factors in selection of dentists. This observation...

Applications of Cone-Beam Computed Tomography in Dental Practice: A Literature Review هادي محمد العامري

Published: 2012 Sep;60(5):390-400

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